A congested city, one where being jostled in crowded spaces is part of daily life.


Densely populated cities like Hong Kong or New York have large public spaces to compensate for the lack of personal space.

The Lowline Proposes:


Lowline’s proposal is to create more green spaces.

Its current plans is to demonstrate viability of an underground park through the Lowline Lab, a prototype space to test user engagement as well as the effectiveness of the new landscape through various seasons.


The Lowline Lab aims to create user engagement and awareness of technology and design

Initial research and interaction with the stakeholders led us to the conclusion:


Although the project is promising and extremely valuable to the future of green spaces, it faces a lack of a community engagement.

Qualitative Research

The Lowline is located at the Lower East Side, New York. 

Being one of the most culturally diverse areas with a rich history, led us to conduct primary and secondary research.

This helped us to gain a better understanding of the community and the neighbourhood.

We took a historic tour around the area for gaining insights as well as interviewed a few locals and residents of the area.


After synthesizing our findings, we decided to conduct a

Public Interactive Intervention

Our research reflected a strong sense of a feeling of  belonging and community amongst the local people of Lower East Side.

We also plotted this project against other public spaces in 4 by 4s to gain a better idea of the target audience as well as its purpose.

This also led us to wonder the different contexts, situations and purposes that a green space or a park holds in an individual's life.

To test and validate this, we decided to hold an interactive intervention experiment at a public space.


Some parallel projects we studied (from L-R)

The Mood Test, Street Installation (2013, 2014, 2015).

Domestic Data Streamers

Design actions for the common good

PopUp Lunch (2012)

Beirut Green Project  (2011)



We carried out a public interactive intervention at Delancy subway station (Located at LES). With the use of a grass carpet, we aimed to create a park atmosphere and trigger people’s imagination of spending time in the park. We came up with three drawings with different personas in different scenarios.We hand out small cards at the station asking "How do you like to spend your time in the park?"They were then told to match the color of their answer to the color coded drawing sheets and join two dots.

In the end it revealed someone reading a book by a tree, two people sitting on a bench holding hands and a group of people playing basketball.

We realised that to have better use of public spaces we need a better understanding of how the individuals involved and the surrounding environment shape an experience.

The Solution

On synthesis of the experiment data, we came up with a tool called The Experience Builder. This tool enables you to create an experience by understanding your potential users and the different elements of the surroundings through their journey.


It is created as an exercise during the development/design process to try understand all the people that might go to the place you’re developing and to think of the elements of the setting that can nurture the whole experience of going there – it is about the people and how to get them to better use the public space provided – what is the reason/motive/excuse that makes them go to your park/place/space; how do you think of them and what they’re going to do there.

It consists of two major categories which address Persona building (to get a better understanding and empathy point of the target market) and Scene building (to get a better understanding of the environment and its potential impact on the user.)

How It Works

These are a few examples of how the tool can be used to create multiple personas and scenarios, as well as the potential tangible solutions that they direct the process towards.